Delivery and Shipping Policy
General
We try our utmost to ensure you receive an excellent delivery service. If something goes wrong we will try to rectify it. We do not offer compensation in the event of errors such as missed, delayed or incorrect deliveries.
Delivery may be made by courier or specialist delivery company depending on the type of goods, your location and the delivery service you have chosen. All deliveries require a signature to accept receipt.
If you specify a third party mailbox address we will not accept responsibility for any loss or damage after delivery is received (the point at which the courier delivers the parcel/s) as the parcel will be in the hands of another party. We will provide a standard record of delivery only.
Charges
Delivery charges will be shown at the time of order and we try to provide accurate pricing for this. We however reserve the right to change delivery charges subsequent to your online order if we discover a mistake in our pricing, we do not deliver to your area, or other information comes to light that would affect our delivery costs. You will of course be informed in such circumstance.
Lead Times
Lead times are estimates and we do not offer compensation for delays. The expected delivery time is usually shown on our website in days or weeks. This is provided as a guide only and may vary due to many factors. When goods are out of stock or temporarily unavailable we will advise you of the progress of your order and an expected delivery date as soon as possible.
Dispatch
You will be informed of dispatch by message, email or telephone. You must inform us of non-delivery within 7 days of this confirmation so that we can make investigations and ensure goods get to you as soon as possible. We will not be held responsible for goods undelivered after 14 days if you have not informed us of their non-delivery.
Delivery Method
We will deliver to you using the most suitable and economical method available to us at our discretion. This may include services such as standard courier (typically for smaller items), same day courier services, delivery on our own vehicle.
Delivery Attempts
If you miss delivery the parcel will be returned to us. You will be charged for re delivery.
If delivery fails because nobody is available to accept it, or you have supplied an incorrect delivery address, you will be charged for the full cost for return of goods to us and for any subsequent re-delivery, even if delivery was originally offered free, or at a discounted rate.
Taxes and Duties
All our prices are inclusive of all taxes and duties.
Product Specification
We provide a description of each product and specifications which may include dimensions, materials, and other technical information. This is provided to the best of our knowledge. We will not be responsible for errors or omissions or minor variances in colors, finishes and specification.
All electrical/electronic products are supplied to meet requirements and regulations for use in the India.